# FAQs

## Membership

**How much does this cost?**

Our library has two membership levels:
- **Full Membership**: 
    - Full access to all branches and classes.
    - New Members cost $150 for the first year ($120/year after that)
- **No Contact Membership**:
    - Full access to the catalog
    - May not come into the library (porch pickup/drop off only)
    - May not sign up for classes
    - **Cost**: $75/year

Membership to one branch is membership to all

**How do I apply?**

You can apply via the Membership Interest Form button on our [home page](https://plumfieldlibrary.com)

**What are your hours?** 

At main, by appointment on Thursday from 12:00-5:00. Patrons can schedule an appointment from the [Patron Dashboard](https://dashboard.plumfieldlibrary.com). At Shire, by appointment.

**Where are you located**
We have three branches:
- Denmark, WI
- Pulaski, WI
- West De Pere, WI (Comming Soon!)

We also have a Packhorse Librarian who makes routine trips with books from the Denmark branch to Kaukauna

## Circulation

**I am uneasy about borrowing expensive books out of fear that we might damage them and need to pay to replace them.** 

Thank you for being respectful of our need to maintain these books for many others! Please know that I appreciate your concern. I am more than happy to alert you to the value of expensive books before you check them out if you would like. (Someday, we hope to put a special sticker on high-value books so that you can see that at a glance.) Also, please know that we try to be extremely reasonable. We know that books will be READ, and therefore they will not look pristine. Actually, that makes us really happy! One thing you can do to guard against book damage is to keep the books in your library tub when you are not using them. We are confident that together we can care for these books so that they are available for families for a long time.

**Can I request holds without coming into the library?** 

Absolutely! We have a Libib account and every patron is given their own holds login. 

[You can view our catalog here](https://libib.com/u/plumfieldlibrary)

**Do you have interlibrary loan between your branches?**

This is a brand new endeavor for us. While large public libraries have professional systems in place, we are creating our own from scratch—something we don’t believe any other private lending library has done. Because of that, we kindly ask for your patience as we work out the details and improve the process.

Here’s how it works:

1. Log in to your patron dashboard.

2. Click the Interlibrary Loan button.

3. Fill out one form for each book you wish to borrow from the Main Library.

4. We’ll be notified and will do our best to pull the book for you. If it’s checked out, you’ll be first in line when it returns.

When your book leaves our library:

- It will be checked out to you on the day it leaves the Main Library.
- When it arrives at the Branch, you will be notified to schedule an appointment for pickup.
- ILL checkouts are 60 days (instead of 45) to allow for travel and processing.
- You may return your book to either location.

Notes:

- Books may take at least two weeks to get to your destination library.
- If you request a book but don’t pick it up within the 60-day checkout period, your ILL privileges may be paused.
- No renewals are available for ILL books at this time.